TKPK Bet's Privacy Policy

📜1. Introduction & Scope

Welcome to TKPK Bet. We believe every user has the right to privacy, and protecting that right is our responsibility. This Privacy Policy explains how TKPK Bet collects, stores, uses, and safeguards your personal information.

This policy applies to our website, mobile app, and all other digital services. By using any TKPK Bet service, you are deemed to have accepted this Privacy Policy. Please read it carefully before registering.

TKPK Bet has created this policy with our Bangladeshi users in mind. We believe transparency is the best policy — so everything is explained in plain, straightforward language with no complex legal jargon.

📥2. Information We Collect

TKPK Bet collects only the information necessary to provide its services. Data is gathered in two ways: directly from you, and automatically through your browsing behavior.

Information You Provide Directly

Automatically Collected Information

• Device Information: Device type, operating system, and browser version.
• IP Address: For location verification and security purposes.
• Log Data: Login time, betting history, and session data.
• Cookies & Tracking: To understand browsing preferences and usage patterns.

⚙️3. How We Use Your Information

TKPK Bet uses the information it collects solely for specific, defined purposes. We never use your data for anything else without your consent.

• Account Management: For registration, login, password reset, and profile updates.
• Service Delivery: For processing betting, lottery, transactions, and bonuses.
• Identity Verification (KYC): To verify account authenticity and prevent fraud.
• Customer Support: For resolving your complaints, queries, and issues.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Promotional Communications: To keep you informed about bonuses, offers, and updates (with the option to opt out).
• Legal Obligation: To meet regulatory authority requirements.
• Service Improvement: To analyze usage patterns and improve the platform.

🤝4. Data Sharing & Disclosure

TKPK Bet never sells or rents your personal information. However, in certain circumstances, limited data may be shared with trusted third parties:

When Information May Be Shared

• Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information necessary to process transactions. They are also bound by their own privacy policies.
• Technology Partner: Cloud service and IT infrastructure providers may access limited data as necessary to operate the platform.
• Legal Authorities: Information may be disclosed when required by court order, government directive, or criminal investigation.
• Fraud Prevention: Information may be disclosed to relevant authorities in cases of suspected money laundering or fraud.

🍪5. Cookie & Tracking Policy

Cookies are used on the TKPK Bet website and app. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Types & Purposes

You can disable cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly. TKPK Bet does not use any third-party tracking cookies.

🛡️6. Data Security Measures

TKPK Bet uses industry-standard technology and practices to keep your data secure. Our core security layers include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: A robust firewall to prevent unauthorized access.
• Regular Security Audits: Regular system audits conducted by third-party security experts.
• Data Backup: Secure backups of all data are maintained at all times.
• Staff Training: All TKPK Bet staff are trained in data protection.

🗂️7. Data Retention Period

TKPK Bet does not retain any data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: Retained for up to 5 years after account closure (due to legal obligations).
• Transaction Records: 7 years (as required by financial regulatory authorities).
• KYC Documents: 5 years after verification.
• Customer Support Contact: 2 years.
• Cookies & Session Logs: 90 days.

Once the applicable retention period expires, data is securely deleted or anonymized. If you request account closure, all data beyond what is legally required to be retained will be deleted.

⚖️8. Your Data Rights

As a TKPK Bet user, you have the following rights over your personal data:

🔞9. Privacy of Minors

TKPK Bet strictly does not collect information from or provide services to anyone under the age of 18. The protection of minors is the highest priority in our privacy policy.

• A strict age verification process is carried out at the time of registration.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately.
• Parents or guardians may request the deletion of their child's data.

If you believe a minor is using this platform, please contact us immediately.

🔄10. Changes to the Privacy Policy

TKPK Bet may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• You will be notified via email or platform notification at least 7 days before any changes take effect.
• The "Last Updated" date at the top of this page will be updated accordingly.
• For significant changes, we may ask for your consent again.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.

📬11. Contact & Complaints

For any questions, complaints, or requests regarding this privacy policy, please contact our dedicated Data Privacy Team:

• Email: support@tkpkbet.ws
• Subject Line: "Privacy Request – [Your Username]"
• Response Time: Within 30 business days

If you feel your complaint was not adequately resolved, you may escalate it to the relevant regulatory authority. TKPK Bet always respects the rights of its users.